24 Hour HELPLINE for Children

What number do I call?

  • You can call the Helpline, at 310-1234, from anywhere in BC. No area code is required.
  • If you are calling from a pay-phone, call the operator "0". This is a free call. You don't need a quarter. It will not show up on your phone bill.
  • You can also call your local district office, (listed in the blue pages of your phone book) during regular business hours.

Who can call?

Anyone who is being hurt or thinks that someone else might be hurt.

Children and Youth A child or youth who is being mistreated at home, at school, in the play ground - anywhere - can call for help.
Community Members

Parents, caregivers, teachers, friends, anyone else ....

If you know a family where a child or youth is being mistreated, or if you are afraid you may hurt a child, call the Helpline. Your call is confidential.

When can I call?

  • Monday to Friday, 8:30 a.m. to 4:30 p.m., call your local district office (listed in the blue pages of your phone book), or call the Helpline for Children.
    Dial 310-1234 (no area code needed).

    After Hours Line
    For emergencies outside office hours, call the Helpline for Children.
    Dial 310-1234 (no area code needed). Or, call:

    • Vancouver, North Shore Richmond, call (604) 660-4927

    • Lower Mainland, Burnaby, Delta, Maple Ridge, Langley,
      call (604) 660-8180
    • For the rest of the province, call toll-free 1-800-663-9122

Your call will be answered by a trained child protection worker.

Where can I find more information?

See also:

Phone Numbers

Phone : 310-1234


This program was last updated on 01 Jun 2017.