Kids Help Phone - Online Chat


Chat counselling lets you connect one-on-one, real time, with a Kids Help Phone counsellor, on the web or from a smartphone.

Chats are for young people up to age 20.

How it works


Click “Chat with a counsellor online”below. If chat is open, you’ll be asked to fill out a short survey and then you’ll be entered into a lineup to wait for a counsellor.


A pop-up window will let you know where you are in the lineup. If you are on your desktop computer it’s OK to surf other pages while you’re waiting to chat, but keep an eye on the chat window. If you are on a mobile device, please refrain from navigating away from the chat window – doing so will end your chat session.


When it’s your turn to chat, you’ll see a message from the counsellor in the chat window. You will need to respond to the counsellor within 1 minute in order to keep your session.



For more information please visit the Kids Help Phone website.

Phone Numbers

Toll-free : 1-800-668-6868

Service Details

Languages spoken: English

Web Links

This program was last updated on 12 Jul 2016.